Welcome

Get started or get help.

Billing

Manage individual or organizational accounts, projects, and IDE expenses.

Data Ingest

Prepare your data, ingest it, and manage your pipeline.

Collaboration

Work on studies, share data and visualizations, and publish your findings as a publication or Data App.

Research

Find and access your research, store intermediate files, manage IDE state, and save results or visualizations.

IDEs

Create and manage IDE packages and instances.

Visualizations

Create, save, and share data visualizations.

​

CertPro

Trace your data, methods, and environment as your work unfolds.

HISE Q&A and Troubleshooting Guide

Solutions to issues that often appear in help tickets.

Submit a Help Ticket

Guide to filling out our  Support Request form.

What's New?

2025-08-20

HISE Billing UI Improved and Conda SDK Methods Deployed

This deployment includes billing UI improvements and bug fixes.

  • The Personal IDE Billing tab features a new bar chart comparing the user's quota spend to the team's.

  • Throughout the HISE Billing section, we've standardized the positioning and spacing of graphs and axes, and improved the consistency of formatting and labeling, including naming conventions, case, percentages, and dollar amounts.

The deployment also includes two new HISE SDK methods and an SDK bug fix. You must create a new IDE to apply the following updates:

  • New SDK method: save_custom_conda_environment() 
    With the new save_custom_conda_environment() SDK method, you can create a custom Conda environment for your IDE. A Conda environment is a directory that contains a collection of user-selected packages. You can curate your own Conda packages or use a shared collection. Custom Conda environments are easy to export and trace for transparency and reproducibility. For details, see Use the Conda Environment (Tutorial) and Use the SDK to Save a Custom Conda Environment (Tutorial).
  • New SDK method: update_sdk_version()
    The update_sdk_version() method downloads the latest version of the HISE SDK to /home/workspace/sdk and updates that version within the current Conda environment. You must restart the kernel or terminal for the changes to take effect. For details, see Update Your SDK Version (Tutorial).
  • Bug fix: get_file_descriptors()
    This release includes a bug fix that correctly attaches survey results to output in get_file_descriptors().

2025-08-07

Two New Billing Documents Published

2025-08-05

New Tutorial Published

2025-07-23

    New AI/ML Documentation Published

    2025-07-31

    New SDK Documentation Published