Welcome

Get started or get help.

Billing

Manage individual or organizational accounts, projects, and IDE expenses.

Data Ingest

Prepare your data, ingest it, and manage your pipeline.

Collaboration

Work on studies, share data and visualizations, and publish your findings as a publication or Data App.

Research

Find and access your research, store intermediate files, manage IDE state, and save results or visualizations.

IDEs, SDKs, Conda & AI/ML

Create and manage IDE packages and instances.

Visualizations

Create, save, and share data visualizations.

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CertPro

Trace your data, methods, and environment as your work unfolds.

HISE Q&A and Troubleshooting Guide

Solutions to issues that often appear in help tickets.

Submit a Help Ticket

Guide to filling out our  Support Request form.

What's New?

2025-10-31

HISE Collaboration Space Revamp

We’ve overhauled the HISE Collaboration Space UX/UI to foster teamwork and enhance flexibility. You’ll notice a cleaner workspace, streamlined navigation, smarter permissions, and more robust tools for managing studies.

Key Features

  • Improved tagging 
  • Smoother assets workflow
  • Collapsible sidebar
  • Easier editing of study details
  • Simplified permissions
  • Study deletion at the owner level

New SDK User Documentation

A new document, Use the Cache Files SDK Method (Tutorial), explains how to use the cache_files() SDK method to download HISE files and store them in your IDE’s cache directory.

2025-10-16

HISE Ingest Agent Update

The following two ingest agent updates improve HISE performance:

  • The agent now accommodates more precise queries, reducing the number of records that must be read in from SLIMS.

  • The ingest agent now updates HISE records only when the necessary fields have changed in SLIMS. 

2025-09-24

IDE Stacking Feature Released

Stack multiple IDEs like a digital deck of cards to keep related instances together for better visibility and data tracking. Learn how to create, edit, clone, move, dissolve, or delete IDE stacks with our user guide: Create an IDE Stack (Tutorial).

Traceability Feature Launched

Now you can "walk the graph" to display CertPro nodes and explore their immediate neighbors (inputs and outputs) one step at a time, instead of rendering the entire graph at once. 

File Availability Lag Time Significantly Reduced

We've significantly reduced the time it takes for your files to appear in Advanced Search after calling uploadFiles() or dropping files into a watchfolder. Most files are now available almost instantly in the Advanced Search UI.